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Our range of services maximise the benefits obtained from the Asaptek Productivity Suite in a fast and efficient manner.

Fast Deployment through Project Support

Our project support services enable you to implement our applications quickly and efficiently. Project duration for our off-the-shelf applications is typically four weeks.

 

Our services include:

 

  • Assistance in defining your project activities and plan

  • Help with defining your user requirements specification

  • Support in the application installation process

  • Help with defining any testing protocols that may be required

  • Training sessions to your users within and across your sites

  • Application support during the project duration

A client team participating in a support webinar hosted by Asaptek
An Asaptek support team member investigating an issue reported by a client

Continuity delivered via
Maintenance Agreement

Our software maintenance agreement provides you with the following benefits :

 

  • Application updates

  • Application support

  • Fault fixes

 

It ensures continuity of supply and your access to the very latest advances in our products and services

Your needs encapsulated through Customisation

Our applications development is driven by your needs. However, we understand that these vary across companies and industries. We therefore offer a functional  enhancement service to ensure that your requirements can be met.​

 

Our philosophy is to develop applications in a generic fashion that benefit the entire user community.

A programmer working on customising an Asaptek application to meet a customer’s specific requirements
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